Chatbots are becoming popular, are they efficient too? Back in 90s , during the dot com bubble when more people started using the desktop computers at their homes. I remember when my friends started talking about computers, I thought of it as robotic pet intelligent enough to do whatever you say. This myth was quickly busted once I bought one. Chatbot story is not different than this. I am going to discuss the performance criteria of the bot that makes it efficient. Though it is true that... chatbots can test limits of your imagination since they are not bound by constraints, their behaviour is quite limited when you integrate them in any business. People expect a chatbot to be artificially e.g. if you trigger a bot with a question “I am Umair from Melbourne”, a chatbot with AI should responds with a customized greeting which may include a comment about the city or if there is any event going on in Melbourne, response may include a reference to it. However, do you really wan