The city of Wyndham located just 30 KM west of Melbourn, is best known for its tourist attractions like Werribee Mansion and Werribee Open Range Zoo. It is also known as a commuter town due to its large population working in the city. Werribee Park (Courtesy: Wikipedia) A lesser-known fact about this place is its inclination towards innovation and technology. The city of Wyndham has always kept herself ahead of others when it comes to technology. From paying off council rates to borrowing a book from a library, this place has always made headlines in digital presence. Wyndham Libraries Portal This place has maintained this reputation by deploying yet another cutting edge technology "Artificial Intelligence" for its 5 libraries. Wyndham Libraries has used a chatbot to allow users to search the library catalogue This chatbot uses Artificial Intelligence and machine learning to help solve the queries. It can search the catalogue ( you can also choose the advanced sea
Chatbots are becoming popular, are they efficient too? Back in 90s , during the dot com bubble when more people started using the desktop computers at their homes. I remember when my friends started talking about computers, I thought of it as robotic pet intelligent enough to do whatever you say. This myth was quickly busted once I bought one. Chatbot story is not different than this. I am going to discuss the performance criteria of the bot that makes it efficient. Though it is true that... chatbots can test limits of your imagination since they are not bound by constraints, their behaviour is quite limited when you integrate them in any business. People expect a chatbot to be artificially e.g. if you trigger a bot with a question “I am Umair from Melbourne”, a chatbot with AI should responds with a customized greeting which may include a comment about the city or if there is any event going on in Melbourne, response may include a reference to it. However, do you really wan